Benchmark Services
Benchmark Services

Benchmark Services

Offers remote services
Discounts available
Offers remote services
Discounts available
Free on-site estimate


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Introduction: Benchmark Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Overview

Hired 8 times

Serves Lexington, KY

Background checked

9 employees

1 year in business

Payment methods

Apple Pay, Cash, Check, Credit card

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

49 photos

  • Multi Level Deck Refurb

    Kitchen Remodel

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Great 4.8

12 reviews

5
83%
4
17%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
Brooklyn c.
Mar 13, 2021
This company was great! I needed to remodel my kitchen on a limited budget. The designer understood this and made suggestions that kept me on budget. My KITCHEN looks FABULOUS and is a great place to cook for my family. Now to save up for the BATHROOM. I know that I will be having this company do that as well.
pro avatar
Nathan G.
Mar 10, 2021
They did a great job on my kitchen remodel. The work was done quickly and they were very professional throughout the whole process. I will definitely use them again for my next project.
Benchmark Services's reply
Thank you
pro avatar
Chris S.
1 month ago
·

Hired on Thumbtack

Hired on Thumbtack

We reached out to Benchmark in desperate need of some help… Not only did they show up same day, they also fixed our furnace! The owner & the Forman communicated before & after to let us know what was going on each step of the way. Thank you all for such a professional experience! I would recommend them to anyone looking for HVAC repair or replacement in Lexington, Ky!

Details: Furnace • Not enough heat • Pilot light is out • Two-story building • House

Benchmark Services's reply
Chris, thank you so much for allowing us to fix your furnace. We always love to hear that our customers are satisfied and look forward to helping you in the future!
Heating System Repair or Maintenance
pro avatar
Lauren L.
Nov 22, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Dana went to great lengths to discuss my project and make sure it was exactly what I had in mind. Very nice and respectful crew.

Details: Remodel or renovation of existing deck or porch • No existing plans, but have a good idea of what I want • Residential

Benchmark Services's reply
Thank you so much for the great review. We hope you enjoy your new deck!
Deck or Porch Remodel or Addition
pro avatar
Jessica B.
Oct 9, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Benchmark Services was wonderful, professional and was willing to work with my budget. They provided sound advice to this new budget-conscious homeowner, and helped me get the most out of my budget. I got a beautiful new roof, waterproofed and mold-remediated crawlspace, several things replaced and upgraded throughout my house. My favorite thing is the air scrubber attached to the HVAC which Dana and Greg recommended- never heard about residential uses for it, but I love it!! My house smells clean and fresh. Granted, to meet my budget, I had to put in some sweat equity, but I am SO happy with my “new” home. I truly appreciated the professionalism and communication from Dana, and having him coordinate different services so I didn’t have to handle it at all. He was also upfront with potential extra costs (such as replacing plywood for my roof), which didn’t happen, but I appreciated the heads-up for potential surprise costs. I plan to hire Benchmark Services again for upcoming projects at my home.

Details: I'm just starting • Kitchen • Living room • Replace parts of existing structure • Less than 500 sq ft • Home • I am the owner

General Contracting
Credentials
Background Check

Dana Fields

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is very competitive. Each job is looked at and priced according to what the customer wants.

  • What is your typical process for working with a new customer?

    1. Initial Consultation(Phone or email) - Gather basic details about the project and setup an in person appointment. 2. Meeting - Discuss the scope of the project in detail and the materials the customer wishes to use. 3. Estimate - Submit a proposal while also discussing the process and the time frame for completion. 4. Contract - Once the contract is signed a start date will be given. 5. Updates - Throughout the process the customer is given updates. 6. Final Walk-through - Complete a walk-through before the final payment to ensure the job was completed to satisfaction.

  • What education and/or training do you have that relates to your work?

    I have been in the construction field for over 20 years. I have extensive training in everything from product to structural knowledge.

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