FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have an hourly rate but I prefer to give customers an estimate and then we can agree or negotiate the total cost.
- What is your typical process for working with a new customer?
I text or call the new customer within 24-48hrs with the estimate, unless it's a straight forward job then there's no wait. I then attempt to work around their schedule. I'm big on follow up and confirmation text/calls so the customer isn't wondering.
- What education and/or training do you have that relates to your work?
I have my General Contractor license, eight years Army, grew up doing carpentry with my Dad and worked electrical while in college. I've also completed OSHA training.