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About
KapStone Tile and Flooring offers fast, friendly and courteous service. We use industry leading products to meet each customers needs. Through continued education programs, we remain committed to providing quality service, workmanship, and industry standard installations. KapStone Tile and Flooring has many happy, valued customers. We take great pride in delivering top quality work, along with reliable, professional installations.
The ability to bring a homeowners vision to life, along with personal care, which every home deserves, is what drives us each and every day.
Overview
Hired 43 times
Background checked
3 employees
16 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Venmo.
Repair of existing bathroom tiles or flooring material
Repair of existing bathroom cabinetry or fixtures
Install bathroom tiles or flooring
Install bathroom cabinets or fixtures
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
55 reviews
5
89%
4
2%
3
5%
2
4%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Erica R.
Mar 23, 2026
•
Hired on Thumbtack
John and his team did a great job my fireplace remodel. They were able to remove a very heavy wood insert and update with new tile. Very happy with the final results!
Details: Living room • Less than 25 sq ft • Porcelain • No, but I will buy the tiles myself
Tile Installation and Replacement
James H.
Aug 21, 2018
•
Hired on Thumbtack
John & his team did a fantastic job on our bathroomremodel. They went above and beyond and we are very happy with the work they were able to do. There were a couple times where I didn’t know if something was even going to be possible & they always came through. Will definitely use them again in the future!
Details: Installation of new bathroom or flooring material • Installation of new bathroom cabinetry or fixtures • No plumbing fixtures will be relocated • Yes, electrical will need to be relocated • No existing plans, but have a good idea of what I want • Update the bathroom's look • Family (full bathroom shared by everyone) • Residential
KapStone Tile & Flooring's reply
James,
We are very grateful to have had the ability to help serve you and your family throughout this project. If you ever have any questions or concerns please don’t hesitate to call.
Sincerely,
John K.
KapStone Tile and Flooring
Bathroom Remodel
Christine G.
Jan 30, 2019
•
Hired on Thumbtack
Let’s start at the beginning. John came to the house to give me an estimate and he was here when he said he was going to be here. Then he sent his bid in the time frame he said he would. He started the job when he said he would. He and his crew worked well and maintained a very professional attitude while working. John always talked with me at the end of each work day to go over the days work and their plans for the next day. Even when I called after hours he always answered and never seemed bothered that I was calling. He and his crew were dependable and trustworthy. Their work is impeccable. I could not have been happier with our decision to use them from start to finish. Once the project was complete I asked them to come back and touch up a corner (this is after they had been paid in full) and he said no problem and was out the next day!!!! How is that for reliability and dependability! My floors are simply stunning! I would highly recommend them to anyone. In fact I plan to use them again when I redo my upstairs bathroom. You will not be sorry if you choose to use KapStone Tile and Flooring. I forgot to mention: The price was fair and very reasonable.
Details: Kitchen • Bathroom • Hallway • Floor • 201 - 300 sq ft • Yes, laminate, vinyl, or linoleum needs to be removed • Wood • Ceramic • No, but I will buy the tiles myself
KapStone Tile & Flooring's reply
Christine,
Thank you very much for you consideration and I am more than pleased to have been able to assist with installation of your new kitchen floor! Please give us a call in the future if you all have any questions or concerns.
Regards,
John K. and the KapStone Tile Team
KapStone Tile And Flooring
Tile Installation and Replacement
Zachary F.
Apr 28, 2025
•
Hired on Thumbtack
Excellent job! John was always very punctual and responded quickly to any questions we had. His crew was very efficient and left the job site extremely clean and tidy. Would recommend to anyone.
Details: 1 shower or bathtub • Shower • House
Shower and Bathtub Repair
Trevor C.
Apr 9, 2019
•
Hired on Thumbtack
Excellent work. Job presented some challenges with tile installation due to unique corners and out-of-square walls combined with large format tile shape that John and crew handled with excellent communication and craftsmanship. Kapstone earned my highest recommendation.
Details: Bathroom • Tub / Shower enclosure • Wall • 101 - 200 sq ft • No existing material (e.g., tile, carpet) needs to be removed • Durock • Porcelain • Yes, I already have the tiles
KapStone Tile & Flooring's reply
Thank you very much Trevor! We always aim to please and are glad to have been of assistance. Please give us a call in the future if you are looking for assistance with any project!
Regards,
John K.
KapStone Tile And Flooring
Tile Installation and Replacement
Credentials
Background Check
John Kapfhammer
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I provide customers the opportunity to purchase necessary materials through my local distributors to get reduced contractor rates. I will match any material pricing.
What is your typical process for working with a new customer?
A schedule is necessary to make sure I can fulfill each customers unique desires for their particular project. We will start with an initial consultation to meet face to face, at this time we will discuss both the project, as well as what options are possible. We will then decide whats best and most cost effective for the particular customer and start scheduling the project.
What education and/or training do you have that relates to your work?
I am a 3rd Generation Tradesman who has been in the flooring field since I was 6 years old, working as a "laborer" around job-sites. I have maintained my accreditation by continuing to learn and discuss new products with both local distributors and regional manufacturer representatives.
