Bella Dura Architectural Stone
About this pro
Hired to lay porcelain wood tile and tile our bathtub, shower, fireplace and kitchen backsplash. The wood tile has came out amazing so far. They prepped the floor and made everything level. Awesome job, great people with a lot of experience and knowledge. Highly recommend to anyone needing tile work! Thanks Robert and Harold!!!Apr 11, 2017Verified
Grout lines uneven. I had to ask them to use spacers. They did fix most of those but not all. Floor not leveled before installation so some tiles are uneven. Jagged lines cut around door frames instead of going under door frames. When I called to express my concerns about the uneven grout lines Robert told me that he didn't see anything wrong with the pictures I sent and that I wouldn't be able to tell after it was grouted. I parted ways with this company and still payed them for the 1/2 of the job that was completed. Wish I could attach pictures.Feb 14, 2017VerifiedRobert D.'s reply
Client tried to micromanage very experienced and very excellent masons with knowledge she gained on the internet with no real understanding of she was saying. No one will be able to satisfy this client especially for the price she wants to pay.
- What advice would you give a customer looking to hire a provider in your area of work?When you are looking to do anything with natural stone, look for the most knowledgeable person or firm you can find, those with the most years in the business adn with the best references.