FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Do you travel to do readings? I do not travel locally however, I can be booked for travel in certain circumstances. Please contact support for further information and details if, you desire me to come to you. What is the booking policy? Your reading starts at your selected appointment time. You will receive a five minute grace period. Should you not make it within the grace period, you will forfeit all monies invested and you will be required to rebook. (No exceptions). Readings can not be transferred to anyone else in exchange and if you are booking the reading for someone else, you will need to input their contact information in order to ensure that the phone call reaches the right participant. What is the refund policy? We do not offer any refunds on any services. If you can not make your scheduled appointment or planned event please let us know at least 72 hours advance. We understand life happens just give us a heads up so that we can reschedule your appointment for a more convenient time. If by chance you purchase an event ticket and you can not attend, we ask that you contact customer care in advance so that we may issue a site credit.
- What is your typical process for working with a new customer?
My goal first and foremost is to make sure my clients are comfortable. I like to take a minute to allow my customer (s) to express concerns and to breathe before we get started.
- What education and/or training do you have that relates to your work?
I am an accredited life coach and grief counselor.