FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am Blessed . I enjoy what we do from day to day. Contributing to community, personal development, jobs created ... is our labor of love. My prices are based on my overhead and a modest profit margin. We are not trying to make a fortune. We believe in a “Honest Day Work for an Honest Day Pay”. No hidden extra, my pet peeve just good business. Knowing your pricing and stand by it.
- What is your typical process for working with a new customer?
Meet and Greet Inspection Estimate Meet and Confer Deliberate & Problem Query Contract is crafted and authorized Project is Initiated Progress reports Noted Milestones Completion Inspection Customer’s walk thru Final payment Follow up customer satisfaction
- What education and/or training do you have that relates to your work?
35 years of experience in construction Stared my own business in the early 80’ Ed’s Painting & Repair (EPR) I went to St. Aug. Recently went back tp school noticing the defincency in most residential contractor. I attained a Paralegal & HR Bachelors degree and a Masters in IT Project Management from Tulane University. I have 35 years of seasoned experience in home improvements. I have been involved in rejuvenating homes all my adult life. It’s my passion. I went back to school to learn how to operate a business, maintain employee retention, and interoperability of deliverables. Really what’s a huge problem in this industry is lack of proficiency. Yes, to be as professional is to address not only the paint or drywall job. But, to be concerned with Confidentiality - Expedite of Work - Interoperability (all stakeholders knowing what’s going on at the same time). Failure to be uneducated in how to properly connect the dots breeds ineffectiveness. This leads to inefficient results in contempt. In doing this work every effort must be made to ensure proper training. Starting with how to estimate a job. Times have changed in the business. I have a vast amount of data at my threshold. This allows me to give the best informed quote as well as maintain all perspectives of service paid for by you the client. Abraham Lincoln “Time is Money”. Waste not your time or money without doing due diligence to ensure you are on the same sheet of music with provider/ vendor.