FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and designed to reflect the quality and attention to detail we provide. While our standard and deep cleanings are competitively priced, we also offer additional services such as inside oven and fridge cleaning, wall washing, and laundry as optional add-ons. If you're looking for ongoing cleaning, we offer subscription-based options that make regular services more cost-effective. Let us know your needs, and we’ll help you choose the best service for your space and budget.
- What is your typical process for working with a new customer?
Our process for working with new customers is simple and designed to ensure your satisfaction from the start: Initial Consultation: We begin by understanding your needs and expectations. This can be done through a quick call or an in-person walkthrough to assess your space and determine the scope of work. Customized Plan: Based on your requirements, we provide a tailored cleaning plan and detailed pricing. We also discuss any add-ons or specific requests you may have. Scheduling and Payment Setup: Once you’re ready to proceed, we schedule your cleaning at a convenient time and request a credit card to be placed on file 24 hours in advance. The Cleaning Day: On the scheduled day, our professional team arrives on time with all the necessary supplies and follows the agreed-upon cleaning checklist. Follow-Up: After the cleaning, we check in to ensure everything meets your expectations. Your feedback is important to us, as it helps us maintain our high standards. We strive to make the process seamless and stress-free, so you can enjoy a sparkling clean space without the hassle!
- What education and/or training do you have that relates to your work?
Our team at Clean Slate Janitorial is highly trained in professional cleaning techniques and product knowledge, ensuring that we use the safest and most effective solutions for every surface. We also have OSHA training, which equips us to maintain high safety standards while working in various environments. With years of hands-on experience and ongoing education, we stay up-to-date on the latest cleaning methods, tools, and products. As a business owner, I am dedicated to ensuring that every aspect of our work reflects professionalism, quality, and care.