What should the customer know about your pricing (e.g., discounts, fees)?
I will go through different vendors to price my client's trip to locate the best price.
What is your typical process for working with a new customer?
I prefer to discuss with a client what they want from their vacation. Whether it be a value type of vacation or one with loads of amenities - listening to the client and what their needs are is essential to providing the best experience for my client.
What education and/or training do you have that relates to your work?
I have taken training courses and certifications with many different companies some of them are:
Graduate of the Disney College of Knowledge, a Certified Sandals Specialist, Hawaii Destination specialist, Certified Globus Tour Expert, Cosmos Tours, Avalon river cruises, Princess cruises, Marriott, IHG hotel group, Universal Orlando Resorts, Amtrak, RailEurope and Hyatt
What types of customers have you worked with?
I have worked with all types of clients; couples, families, special needs, independent travelers, groups, honeymooners, retired, budget minded.