Big Easy Memories

Saint Rose, LA

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About this pro

How does your service stand out?

We at Big Easy Memories pride ourselves on exceeding our customers' expectations. Our high quality designs and photos are only matched by our customer service.

What do you enjoy about the work you do?

We at Big Easy Memories enjoy helping our customers preserve their memories in an unique way but most of all, we enjoy the interactions and smiles we get to create for our customers through the delivery of our high quality services.

Location

Saint Rose, LA 70087

Years in business

3

Number of employees

4

Times hired on Thumbtack

47

Reviews

16 Reviews
  • Shilpa G. Apr 19, 2017
    Photo Booth Rental
    Verified Review
    Service
    Great, prompt service!
  • Jasmin W. Apr 19, 2017
    Photo Booth Rental
    Verified Review
    Its all in the name :-)
    Great customer service. Attendant was very friendly. Coming all the way from NJ to get married in LA it was difficult to choose vendors. From the start the process was easy. The responses were prompt and the experience and outcome was overall great!
  • Sharon S. Mar 27, 2017
    Photo Booth Rental
    Verified Review
    Very pleased with the service
    Chris was an absolute pleasure doing business with him, he arrived early to set up and was very friendly and very helpful, would recommend Big Easy Memories to all my friends and family
  • Karin M. Feb 2, 2017
    Photo Booth Rental
    Verified Review
    Very nice!!
    It was so much fun having Big Easy Memories' photo booth there and it took very little effort on our part to set it up. A few phone calls, online payments, that was it. Chris took care of everything else! He was very attentive, reminding us several times during the reception that the bride and groom haven't taken their photos yet (you know how time can get away from you!). Very nice job!
  • Waynette C. Nov 6, 2016
    Photo Booth Rental
    Verified Review
    Great!
    He was on time...very nice....well prepared and had a variety of props to choose from.
  • Heather R. Jul 20, 2016
    Photo Booth Rental
    Verified Review
    Everyone enjoyed the photo booth at my daughter's sweet 16 party!!! Get customer service!!!!!
  • Catherine S. Apr 25, 2016
    Photo Booth Rental
    Verified Review
    Chris was very nice and very polite and was extremely courteous and friendly with everyone ...we love my his booth and everyone enjoyed taking pictures ...it added a lot of fun to our wedding and we are so happy we chose him to be at our event ....I would recommend him to anyone !!!
  • Ariane B. Mar 29, 2016
    Photo Booth Rental
    Verified Review
    I couldn't be happier with Chris and Big Easy Memories! The photo booth was a hit and they were very accomodating. Their packages are reasonably priced and their service ws excellent. I will DEFINITELY hire for future events!
  • Alice A. Dec 5, 2015
    Photo Booth Rental
    Verified Review
    Chris opted not to provide the photobooth at my wedding because it was drizzling even though the booth was to go inside a tent. Okay, that's his prerogative, and he did warn me. However he did not warn me that he would expect to keep the entire fee and refuse to provide the photobooth for another day. He wasn't content to just keep $300 for his two hour minimum (just for driving to our venue and leaving immediately) he thinks he is entitled to be paid for the full three hours AND a photo album. He refused to even refund for the album which was on a separate invoice even though we did not get a single picture or even an empty book from him. I would give them zero stars if I could.
  • Danielle S. Nov 29, 2015
    Photo Booth Rental
    Verified Review
  • Catherine B. Oct 27, 2015
    Photo Booth Rental
    Verified Review
  • Meena J. Jul 16, 2015
    Photo Booth Rental
    Verified Review
    Chris and his team did a fantastic job at our family reunion. I was able to give them our logo that they incorporated onto the strips. Big Easy Memories was professional, courteous and accommodating. We will def use them if we are in NOLA again!
  • Rhonda G. Jul 13, 2015
    Photo Booth Rental
    Verified Review
    I was an easy going bride with only one thing on her wishlist, a photo booth! With prices high and this bride on a budget I was beginning to lose hope. Still I hunted for months but the more I looked, the more it appeared as though I wouldn't enjoy the thrill of squeezing my wedding party into a tiny space for a series of comical photos. THEN I MET CHRIS!!! From the moment we spoke until the reception ended, I have never felt more excited or more at ease about working with someone. Not only was Big Easy Memories within my budget, their professionalism and willingness to go above and beyond really made me realized I'd made the perfect choice. Thank you Chris and crew for making our day much more memorable. Me and my now hubby had a blast!
  • Paris W. Jun 19, 2015
    Photo Booth Rental
    Verified Review
    Great job! Would definitely hire again!! Big Easy Memories did my wedding and my guests loved the photobooth
  • Mimi L. May 5, 2015
    Photo Booth Rental
    Verified Review
    Best price around! Numerous, great props and very professional. Pictures and graphics look great. Booth is extremely large allowing large group photos.
  • Sara D. Apr 24, 2015
    Photo Booth Rental
    Verified Review
    They were a great family business! Very easy to work with, efficient, polite and professional. Everyone loved them at my wedding! I will use them again for any event I have in the future! I've already recommended them to several of my friends! Thank you for making our day memorable.

Q&A

What is your typical process for working with a new customer?
We contract with our customers over the phone and payment is made through electronic means.
What education and/or training do you have that relates to your work?
We have extensive training in understanding the needs of the customer and working to exceed the customer's expectations.
Do you have a standard pricing system for your service? If so, please share the details here.
Our high quality photo booth rents for $125.00 per hour (2 hr minimum).
How did you get started doing this type of work?
We are a family owned and operated business. We saw a need for high quality services at an affordable price and are committed to providing just that.
What types of customers have you worked with?
We have worked with brides and their families, expecting mothers, party planners, and many other various types of customers.
What advice would you give a customer looking to hire a provider in your area of work?
Ask to see samples of the company's work. Really take time to look at the quality of the picture as well as the graphics and layout of the strip.
What questions should customers think through before talking to professionals about their project?
Does the company charge for setup and break down? We do NOT. Does the company provide someone to work the booth? We DO!! Does the company charge for digital download of your photos? We do NOT.