FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since 2011 we've used a sliding fee scale for our Mediation Practice. For couples making $100,000/yr. or more (gross income from all sources), the regular rate of $300/hour applies. For those making less than $100,000/yr., there are step-downs at different income levels. Steven's services for those buying or selling your home are now available as flat fees. A detailed breakdown of our fee structures can be found on our website.
- What education and/or training do you have that relates to your work?
We keep a close eye on developments in case law through our affiliation with various professional organizations and, as case law changes or as we think we could use a refresher on various aspects of the law, we take continuing legal education through MCLE or the Mass Bar Association. The courses are good reminders of the nuances of our practice and give us a chance to connect with our fellow professionals. A lot changes in the field of law and staying on top of developments is important to us. For refreshers on mediation skills, Laura Graham enjoys the regular programs offered by the MCFM (Massachusetts Council on Family Mediation) and NE-ACR (New England chapter of the Association for Conflict Resolution). Steven keeps an eye on the offerings from REBA (Real Estate Bar Association) and the Title Companies for whom he writes - First American Title Insurance Company and Old Republic National Title Insurance Company.
- What advice would you give a customer looking to hire a provider in your area of work?
Speak to people in the community who have used the professional you're interested in hiring. Get recommendations and feedback from former clients - they are the best gauge of what your experience will be like. If you are looking for a real estate lawyer, ask your local real estate brokers who is good at holding together a difficult deal and whose office is professional and responsive. If you are looking for a mediator, talk to several and ask them what their approach to mediation is. There are many different types of mediators and finding the best fit will help you get the most out of the process (and save you money to boot).