|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Mason Management Co.
About this pro
Ross has managed my property with great care. When repairs were necessary he and his team acted quickly to fix everything. At one point he project managed my bathroom renovation for a great price. Would highly recommend Ross and his team at Mason Management Co!Jun 30, 2018
We worked with Nancy who was very responsive in preparing our condo for rental.Mar 3, 2018Verified
Just started with Mason Management and they have been professional and well organized. Feel confident that they will be able to handle the property for me.Dec 16, 2016Verified
A quick response to my bid request, and chose Ross due to his flexibility and friendliness. I am looking forward to working with him, to manage two of my condos.Nov 16, 2015Verified
Ross Mason has been my property mgmt. manager since 2015, and has provided a high-standard service to manage my house since I live outside US all the time. He is professional, quick responsive, and has always delivered beyond my expectation. I am very happy to work with Ross, and he is my first recommendation in property management.Mar 17, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?Our Management Fee is 5% of the total monthly rent collected or $100 per month, whichever is greater. We have established relationships with multiple vendors across many specialties; these relationships has allowed us to get great pricing on repairs, maintenance, and other projects.
- What is your typical process for working with a new customer?Typically we would like to speak with the prospective new customer to review what they need and/ or want from a property management company, as well as get familiar with their property and it’s needs. Once they have reviewed and signed our contract, we send out our Owner Questionnaire, which allows us to collect more information from them regarding the property, it’s tenants, and other relevant information.
- What education and/or training do you have that relates to your work?All employees at Mason Management have either a broker license or sales license in real estate for Massachusetts. There are two co-owners, Ross Mason and Nancy Lore. Ross has his real estate broker license in both Massachusetts and Florida and started the company in 2011. Nancy has been doing property management, accounting and bookkeeping for many years for both real estate offices, as well as property management offices.