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These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

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Avatar for Addario's Services
Addario's Services
Addario's Services

Good 4.2

(121)

Good 4.2

(121)

Central Air Conditioning Repair or Maintenance, Central Air Conditioning Installation or Replacement, Duct and Vent Repair

In high demand
Licensed pro
  • 27 hires on Thumbtack
  • Serves Beverly, MA
  • 27 hires on Thumbtack
  • Serves Beverly, MA
Stanley Staco says, "I contacted Addario's Plumbing, Heating, Cooling & Electrical Services on a Sunday evening through social media after a newly installed indirect water heater left us without hot water. I was impressed by how responsive they were and was able to schedule a Monday morning appointment. The technicians arrived within the promised time window.Unfortunately, the first technician crew sent were overwhelmed by the issue. After taking photos he repeatedly presented authorization forms and charges before even explaining the problem or proposed solution if any would even be viable. Despite being informed that an electrician had already verified the wiring, he kept suggesting and pushing that the issue is electrical and he clearly uncertain about the next steps.To Addario's credit, once the situation was escalated, a supervisor quickly recognized that a different skill set was needed and reassigned the job to another team. The replacement technicians were outstandingprofessional, knowledgeable, transparent, and thorough. They quickly diagnosed the issue, clearly explained the repairs and costs, and worked diligently for several hours to restore our hot water. They also took the time to explain follow-up recommendations to prevent future problems.The final cost was close to $900, which is significant, but given the emergency nature of being without hot water, I needed the issue resolved quickly. In the end, the second team earned this review and turned what was becoming a frustrating experience into a positive outcome."See more
Stanley Staco says, "I contacted Addario's Plumbing, Heating, Cooling & Electrical Services on a Sunday evening through social media after a newly installed indirect water heater left us without hot water. I was impressed by how responsive they were and was able to schedule a Monday morning appointment. The technicians arrived within the promised time window.Unfortunately, the first technician crew sent were overwhelmed by the issue. After taking photos he repeatedly presented authorization forms and charges before even explaining the problem or proposed solution if any would even be viable. Despite being informed that an electrician had already verified the wiring, he kept suggesting and pushing that the issue is electrical and he clearly uncertain about the next steps.To Addario's credit, once the situation was escalated, a supervisor quickly recognized that a different skill set was needed and reassigned the job to another team. The replacement technicians were outstandingprofessional, knowledgeable, transparent, and thorough. They quickly diagnosed the issue, clearly explained the repairs and costs, and worked diligently for several hours to restore our hot water. They also took the time to explain follow-up recommendations to prevent future problems.The final cost was close to $900, which is significant, but given the emergency nature of being without hot water, I needed the issue resolved quickly. In the end, the second team earned this review and turned what was becoming a frustrating experience into a positive outcome."
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