FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, condition, materials, access, and scope of each roofing project. We provide free inspections and estimates with clear, upfront pricing and no hidden fees. When possible, we also offer different repair or replacement options to help customers choose the solution that best fits their needs and budget.
- What is your typical process for working with a new customer?
We start with a free inspection and estimate to evaluate the roof and understand the customer’s concerns. After the inspection, we explain our findings, recommend the best repair or replacement options, and provide a clear written proposal. Once approved, we schedule the work, complete the project professionally, clean up the job site, and review the finished work with the customer.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience with residential and commercial roofing, including asphalt shingles, EPDM, TPO/PVC, slate, roof repairs, flashing, and leak detection. We are Owens Corning Certified, GenFlex and Elevate material certified, OSHA trained, and hold the appropriate roofing licenses and certifications required for our work. We also continue ongoing manufacturer and safety training to stay current with proper installation methods, building requirements, and industry best practices.