About this pro
14 hires on Thumbtack
I'm another client of Paul's who can tell you that he just disappears. He still holds two full months of my tenant's rent, and he does not respond to emails or phone calls. Do not hire him.Feb 1, 2017Verified
Paul has been extremely professional to date. While we were waiting for our apartment to rent out, he had to coordinate several things for us and as a result make several trip to the apartment. Even though we offered to pay him, he refused. He hand picked the perfect tenant and has been paying us the rent on time. He has always returned our calls and addressed any questions/concerns we have had. We hope to have a long and fruitful business relationship with Marquis Management.May 9, 2016Verified
I wanted to rent my home & I got a tenant within 10days of meeting with Paul & HermanSep 24, 2015Verified
Looking forward to working with Paul and his team long term. So far everything has been above expectations.Mar 20, 2015Verified
I rarely write reviews. When I first hired Paul, in June 2016, I thought he was well qualified and offered great services at a good price. I read the one poor review he had, but I decided that single individual could have a problem. After our first phone call, Paul was a little slow in sending me information (he promised it that evening, but didn't send until the next day), but I decided to overlook that as well. I made a mistake. Our initial in person meeting went well, and I have Paul a set of my keys. There was one key on the ring, that I needed him to copy and return to me. He agreed to do so. Six months later despite repeated requests, he never did so. The first few weeks the unit was on the market, Paul communicated well. But after about a month, and still with not tenant, he stopped responding. I emailed, texted, called his cell phone and his office. I couldn't leave messages on his cell because he allowed is mailbox to fill and it stayed full for days at a time. He finally responded when I insisted we lower the asking rent and suggested I might need to find another agent (This was in mid-October). He told me he had tenants scheduled to see the unit the next day. He called me the next day and told me the tenants would take the unit. I was thrilled. I never heard from him again. I tried emailing, texting, and calling both phone numbers. Again his mail box filled. Tenants never appeared. In November, I sent a certified letter ending our contract with a postage paid envelope so that he could return my keys. According to tracking, he never picked up the letter. I called the listing agent with whom he worked to try and get my keys back. He told me that he had missed opportunities to show the property because Paul had taken the keys and wouldn't respond/show up when showings were scheduled. Finally, I just changed the locks. I still don't have my keys back. The only bright spot was that he never asked me to pay him anything until we had a tenant, but I lost six months potential revenue. Don't Hire Marquis Management.Jan 26, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is based on the property type, number of units and services needed at the property.
- What is your typical process for working with a new customer?Speak by phone or email. Prepare a detailed information packet with property specific information. Meet in person preferably at the property to review the information packet and conduct a walk thru of the property. Sign the management agreement. Receive the keys. Services begin.
- What education and/or training do you have that relates to your work?I have a degree in Accounting/Business Administration. I'm an Accredited Residential Manager with the Institute of Real Estate Management. Hold a Massachusetts Real Estate License license. Hold an RRP certificate for lead paint in pre 1978 properties.