62 Stedman St. Chicopee, MA 01013

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Responds in about 1 hour

Review Summary

Exceptional 5.0

(87 reviews)

This pro demonstrates exceptional craftsmanship and attention to detail in flooring projects. Customers praise their friendly demeanor and professional communication skills. The pro consistently completes jobs within the estimated timeframe and offers fair pricing. Many customers express gratitude for the pro's ability to problem-solve and adapt to unique challenges. Overall, this pro exceeds expectations and leaves customers satisfied with their finished floors.

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Introduction

Hello, my name is William, I am a licensed fully insured flooring professional, I have been working in both the commercial and residential industries for over 25 years. I started as an apprentice to a master tile setter, and from there I branched out to the commercial field, where I have been for over 20 years working as a job-site supervisor. My experience there has taught me the importance of finishing a project promptly. If I had to pick one thing that makes me stand out, would be my attention to detail and my ability to listen to what the customer wants done without trying to upsell the project. I am a full-service installer, services include, Carpet, Sheet vinyl, All Types Of Laminate click-together flooring, and Hardwood. I also specialize in ceramic tile along with tile design Other services include shower and tub enclosure facelifts 275.00. Grout touch-ups, acid washing, cleaning up old caulking. I also do shower and tub enclosure partial repairs without trying to upsell you a new shower. Call for your free estimate today and let me help you reach your design goals. You can also find me on Networx. Hope to hear from you soon

Overview

Current Top Pro

Hired 121 times

Serves Millers Falls, MA

Background checked

2 employees

24 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Featured Projects

380 photos

Natural Looking Laminate
Floor Installation or Replacement
Another Shower Rescue
Tile Repair

Specialties

Install type

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Reviews

Exceptional 5.0

87 reviews

5

99%

4

1%

3

0%

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Read reviews that mention:

Hamed G.

2 weeks ago

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Hired on Thumbtack

William was an outstanding contractor! I initially reached out to him for a bath remodel, but he was very professional and honest in saying he's not licensed to handle the plumbing. When I realized he also performs flooring, I reached out to him once we were ready to have our LVPs installed. He did a meticulous job! All of the closet corners were handled perfectly. Even though I wasn't around to check on the progress he did a very high quality job. I definitely recommend him! He will not accept a job if he doesn't feel confident enough that he can do a great job.

Details: Bathroom • Tub or shower enclosure • 25 - 50 sq ft • Porcelain • No, but I will buy the tiles myself

Tile Installation and Replacement

Elen b.

Jun 20, 2024

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Hired on Thumbtack

William did very good job. He is a true professional. He installed one cohesive floor and we have one connected space without any interruptions ! He offered us to leave bed frames and it helped a lot with moving stuff around. I recommend him and his team

Details: Laminate • 751 - 1,000 sq ft • Carpet • I will purchase the materials • Home

Floor Installation or Replacement

Krystal C.

May 14, 2024

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Hired on Thumbtack

I recently had the pleasure of working with William and his son for the installation of vinyl luxury flooring throughout my home (including kitchen and bathrooms), and I couldn’t be happier with the results. The floors turned out amazing, with no issues. The direction/layout of the planks and staggered pattern they used created a seamless and sophisticated look throughout the house. William’s professionalism and pride in his work were evident throughout the project. From the outset, William was incredibly friendly and responsive. He answered all my questions thoroughly and proactively explained every step of the process, ensuring I felt comfortable and informed. His polite demeanor and cool personality made the entire experience enjoyable. If you’re looking for a top-notch floor installer who combines skill with exceptional customer service, I highly recommend William. Flooring: Modin Luxury Vinyl Plank by Flooret, Color: Nakan, Plank Size: 3.35” x 72”

Details: Luxury vinyl flooring • 1,001 - 1,500 sq ft • I have already purchased the materials • Home

Floor Installation or Replacement

Abby F.

Apr 3, 2024

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Hired on Thumbtack

William was great to work with. He gave a detailed estimate and was sensitive to our budget and the complexities of the project given the previous owner’s questionable repairs! He walked us through our options and made sure to fit us in our schedule so that we could stick to our own project timeline. William kept us informed on the progress of the project and had creative solutions along the way. The floor looks beautiful.

Details: Vinyl sheet • 100 - 250 sq ft • I will purchase the materials • Home

Floor Installation or Replacement

Rob K.

Nov 6, 2023

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Hired on Thumbtack

Without a doubt choosing William was the right choice. He was prompt, thorough and was there when he said he would be. He got the job done for us in a timely manner and the work was definitely an A. The floors look beautiful! He went above and beyond what was needed. We used Coretec flooring which he regarded as one of the best to work with.

Details: Luxury vinyl flooring • 1,001 - 1,500 sq ft • I have already purchased the materials • Home

Floor Installation or Replacement

Credentials

Background Check

William Bergeron

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I'm a friendly, kind and meticulous individual who loves my work. I take great pride in all my jobs large and small.
What education and/or training do you have that relates to your work?
I went to school at Chicopee Comp. Worked as a chemical engineer for 15 years at textile mill in the same town until the company moved overseas. I was very fortunate to meet a master tile setter who took me under his wing. I worked with him for about 10 years. Then I moved to the city and got a job with a high volume commercial flooring company. There I continued my training in all types of flooring products and applications. Now I am a project supervisor, overseeing large commercial jobs in hospitals and schools.
How did you get started doing this type of work?
I started over 20 years ago as an apprentice for a very particular master tile setter. He's the one that installed my level of detail and my approach to customer needs. I moved into the city and hooked up with a very busy commercial flooring company and I've been with them for over 15 years.

62 Stedman St. Chicopee, MA 01013

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