FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Project Evaluation: Pricing may vary based on the specifics of the project. Factors such as project size, complexity, and materials used will influence the overall cost. Custom Quotes: We offer personalized quotes tailored to your specific needs. To get an accurate estimate, customers are encouraged to reach out and provide details about their project. Discounts: We may offer discounts or promotions based on the scope of the project, seasonal promotions, or other considerations. Inquire about any ongoing offers during your consultation. Additional Fees: Depending on the project requirements, there might be additional fees for specialized materials, extensive preparation, or unforeseen challenges encountered during the construction process. Transparent Communication: We prioritize transparent communication regarding costs. Our goal is to ensure customers have a clear understanding of the pricing structure, including any potential additional charges.
- What is your typical process for working with a new customer?
Initial Contact: Reach out to us via phone, email, or our website. Share basic details about your project and express your interest in our services. Consultation: We schedule a consultation to understand your specific needs, preferences, and the scope of the project. This can be done in person, over the phone, or through virtual meetings. Project Evaluation: Our team conducts a thorough evaluation of your project, taking into account factors such as size, complexity, and any specific requirements. This allows us to provide an accurate and detailed quote. Personalized Quote: Based on the project evaluation, we provide you with a personalized quote that outlines the costs, timeline, and any other relevant details. We ensure transparency in our pricing. Discussion and Adjustments: We discuss the quote with you, addressing any questions or concerns you may have. If needed, adjustments can be made to align the proposal with your expectations and budget. Contract and Agreement: Once both parties are satisfied, we formalize the agreement through a contract that includes all agreed-upon terms, ensuring clarity and mutual understanding. Project Commencement: With the contract in place, we schedule the project start date and commence work. Our team keeps you informed at every stage and maintains open communication throughout the process. Completion and Review: Upon completion of the project, we conduct a final walkthrough with you to ensure your satisfaction. Your feedback is valuable to us, and we address any remaining details.
- What education and/or training do you have that relates to your work?
At ApexBuilds, our team is comprised of skilled professionals, each with over a decade of experience in their respective fields. Our employees hold certifications in Special Construction License (SCL), Home Improvement Contractor (HIC), and Construction Supervisor License (CSL), ensuring a wealth of expertise in construction, framing, drywall installation, and more. We prioritize quality and precision, bringing extensive industry knowledge to every project.