FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to our pricing, we aim to provide transparent and competitive rates for our services. Here are some key points for potential customers to know: Pricing Structure: Our pricing structure is designed to accommodate a range of needs and budgets. The Essential Hourly Support package offers flexible and on-demand assistance at $50 per hour. For consistent and ongoing support, the Weekly Work Partner package provides up to 10 hours of admin support per week for a fixed rate of $400. If you prefer monthly support, we have packages starting at $800 per month. With our various options, you can choose the package that best fits your requirements and budget. Customized Solutions: We understand that every business has unique requirements, and our pricing packages allow you to tailor the services based on your specific needs. Whether it's quick tasks or ongoing support, we work with you to define the scope of work and ensure you receive the support that aligns with your goals. Consultation: To ensure we understand your business and objectives, we provide complimentary consultation sessions. These 30 minute consultations, allow us to discuss your needs, answer any questions, and explore how our services can be customized to best serve you. Additional Services: While our pricing packages cover a range of administrative tasks, we also offer additional services that can be discussed during the consultation sessions. These services may have separate fees, and we can provide details based on your specific requirements. Please note that our pricing is competitive and reflects the expertise and dedication we bring to providing exceptional virtual assistant services. We aim to deliver value for your investment, ensuring you receive reliable and efficient support to help your business thrive.
- What is your typical process for working with a new customer?
At Virtual Solutions, our process for working with new customers involves a consultation to understand their needs, followed by a proposal and pricing. After signing an agreement, we proceed with onboarding and maintain open communication throughout the collaboration. We complete tasks efficiently and value feedback for continuous improvement.
- What types of customers have you worked with?
At Virtual Solutions, we have worked with a diverse range of customers, including families, small businesses, and individuals seeking personal assistance. We have assisted families with event planning logistics, ensuring smooth and successful gatherings. Additionally, we have partnered with small businesses on various projects, providing HR support and assisting with other administrative tasks. Our experience spans across different industries and sectors, allowing us to bring versatility and adaptability to meet the unique needs of each customer.