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THE MOON HVAC LLC

Top Pro

This pro is currently not available for Heating System Repair or Maintenance
This pro is currently not available for Heating System Repair or Maintenance

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Why this pro?

Customers say this pro is communicative, knowledgeable, and professional, and they provide central air conditioning, heating system, and water heater repair and maintenance services. They’ve been in business for 3 years.

Summarized from the pro's profile. Review their profile for the latest.

About
We’re a small, dedicated team focused on delivering quality HVAC service you can rely on. With 4 years in business and a crew of 3 experienced technicians, we take pride in doing every job neatly, safely, and correctly the first time. We specialize in central air conditioning, heating systems, water heaters, and thermostat installation and repair (no oil systems). You can count on us to be punctual, respectful of your home, and clear in our communication from start to finish. If you’re looking for dependable repair or maintenance, contact us today and let us help keep your home comfortable year-round.
Overview

Current Top Pro

Hired 758 times

Background checked

3 employees

4 years in business

Business hours

Sun8:00 am - 4:00 pmMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Top Pro Icon

2023

Services offered
Type of heating system

Furnace

Boiler

Heat Pump

Radiator

Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

315 reviews

5

95%

4

2%

3

1%

2

0%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Roberto P.

Jun 9, 2026

Hired on Thumbtack

Excellent service from start to finish. The technician arrived on time, quickly diagnosed the issue, and explained everything clearly before beginning the repair. The work was completed professionally, the area was left clean, and the system is running perfectly. Their pricing was fair, communication was great, and the entire experience was stress-free. It's refreshing to find a company that truly values quality workmanship and customer satisfaction. I would highly recommend them to anyone looking for reliable HVAC service and will definitely use them again in the future.

Details: Repair • Attic • Ground floor • Condo or apartment • Property manager

Central Air Conditioning Repair or Maintenance
pro avatar
Monica e.

Mar 21, 2026

Hired on Thumbtack

Andres was wonderful!!!! He got here on time when he said he would be here. He explained everything to me before doing it and explained what the problem was and what I need to look for in the future and I plan to hire him again to maintain my furnace. I would definitely recommend hiring Andres if you need assistance with your furnace, and certainly if you need assistance on an emergency basis without being robbed!!!

Details: Furnace • Boiler • No heat • Basement • Two-story building • House

Heating System Repair or Maintenance
pro avatar
Christopher D.

May 9, 2026

Hired on Thumbtack

The team at Moon HVAC did an excellent job servicing our heat pumps. They also took the time to explain the proper maintenance procedures that the original installer had overlooked to explain. I would definitely recommend them and use their services again.

Details: Heat pump • Routine maintenance • Two-story building • House • Owner

Heating System Repair or Maintenance
pro avatar
Donald B.

May 15, 2026

Hired on Thumbtack

I was very pleased with the work done by Andres. He not only fixed the problem we were having with our thermostat but he also helped me recognize and mark which plugs went wth which circuits. I would hire him again.

Details: Repair • Central heating or cooling • House • Owner

Thermostat Installation or Repair
pro avatar
Jerell P.

May 16, 2026

Hired on Thumbtack

Happy that I had the opportunity to meet Andres from THE MOON HVAC, despite the unfortunate circumstances. My hot water tank quit on me and started leaking, so I needed someone quickly. After reaching out, Andres responded almost immediately and coordinate a time for us to look over the problem together. He properly diagnosed the problem, explained to me what my options were, and got to work immediately after we reached an agreement. He even went the extra mile to educate me along the way. I would happily recommend him to friends and family.

Details: Installation or replacement • Leaks • Electric tank • Basement • House • Owner

Water Heater Repair or Maintenance
Credentials
Background Check

Andres Luna

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    They should know that I’m very understanding and I adjust to their budget

  • What types of customers have you worked with?

    I have worked with costumer that they are very interested to resolve their issues with Hvac system and I make them very happy and satisfied

  • What questions should customers think through before talking to professionals about their project?

    They should before talking to a professional, be sure of what they want to do exactly, how would they like it done, and what are they thinking the the cost is going to be