FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on size, structure, and materials (pressure-treated vs. composite/PVC). Estimates are itemized and include demo, disposal, framing, fasteners, and flashing. We offer options to fit different budgets and seasonal scheduling flexibility. No surprise fees—any change orders are approved in writing.
- What is your typical process for working with a new customer?
1) Quick call and photos to understand goals and budget. 2) On-site visit for measurements and structure check. 3) Clear written estimate with materials and options. 4) Permits, schedule, and deposit. 5) Build with daily updates and clean site. 6) Final walkthrough and warranty.
- What education and/or training do you have that relates to your work?
Several years of hands-on deck building in MA, with ongoing manufacturer trainings for composite/PVC systems (e.g., TimberTech/AZEK). I stay current on local code requirements, flashing techniques, and helical/concrete footing options.