FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in-home estimates with no obligation and stand by our 100% satisfaction guarantee. We need to evaluate the job and ask questions prior to giving a quote- we don't do any pre-notice about pricing anywhere.
- What is your typical process for working with a new customer?
We speak with them and ask what their repair needs are. If appropriate, we schedule a time for a free estimate. If we are able to confidently price, we will quote over the phone or the Thumbtack message.
- What education and/or training do you have that relates to your work?
Every technician working with The Patch Boys of Boston NW has over 15 years of experience patching drywall and plaster. Several of our technicians boast over 35 years of experience repairing plaster and texture matching. If you want it done right call us first.