FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The way I do my pricing system does vary in a few different ways. I try to keep the pricing around the same but there are a few factors that change that. For instance I always do the traveling and am willing to travel pretty far, so depending on the distance if it's really far I have to factor that in. Also since there is a questionnaire I have to factor in if the customer is asking for certain items, as in glassware, garnishes, any type of specialty items, whether or not there is a tip jar allowed or not. But as always prices are always negotiable so that both sides meaning my customers and myself are very happy in the end.
- What is your typical process for working with a new customer?
Typically I would send my quote to the customer, if that person is interested I would send my work number and tell the new customer to call me so that we can go over and discuss every detail of their event so that by the time our telephone call is over the customer and I are both equally satisfied knowing that when the time comes for the event everything is going to go very smooth and as planned. Also I let my customers know that if they feel they would like to change anything or discuss anything, they can call me at any time and we will together solve the issue or idea.
- What education and/or training do you have that relates to your work?
Each year I attend at least two conventions on all the new up to date bartending laws and different things you can do to make your job more enjoyable and professional. Plus every three years I retake my bartending licensing test certification so my license never runs out. I also do a lot of online surveys on customers and bartending, plus I make up a lot of my own surveys, and will send them out to either random people or customers of mine just to see what everyone wants or is more popular at this point in time. It is fun but also makes my job a lot easier and a better decision maker. When it comes to certain events and styles, I am quicker when it comes to making sure the customers are 110% satisfied.