- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in person estimates. This policy enables us to offer a clients, the best and most affordable prices.
- What is your typical process for working with a new customer?
Upon hearing from a potential client, we ask for both a verbal description and pictures of items to be removed. We can then offer a very general price estimate. To give an exact price we offer FREE in person estimates. While at a customers home, once we agree upon a price, we can get to work right away or schedule a time to come back and complete the work. Payment can be cash, check, or card. We offer professional invoices that notate the address of the customer and the address of the work to be completed as well as payments made or payments to be made. The invoice also includes before pictures and after pictures of the work completed.
- How did you get started doing this type of work?
I was inspired to start my own junk removal business after seeing a young man’s Instagram, about how he started his own company.