FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates. If the customer buys their tiles from us and has us install the tiles we offer a 10% discount on both the materials and install.
- What is your typical process for working with a new customer?
Depends on the customers needs. Some customers know exactly what they want and we execute on their design. Some customers need help with designing and I take the time to guide them through all the steps to ensure that the final product is exactly what they wanted.
- What education and/or training do you have that relates to your work?
I attend many trade shows for a lot of the materials we work with and train my staff on how to properly utilize these materials to manufacture standards.