The Network Connection, Inc.

Introduction: We do digital transcription of medical, legal, etc. matters at $1.75/minute. In addition to these services, TNC provides data entry, Web crawling, internet research and other back office services to clients worldwide. We have over a decade in business, creating successful clients, and offer free quotes. Transcription services' turnaround time (TAT): * For files up to two hours long, TAT is three business days. * 24-hour TAT will require a 50% premium. * Longer files require us to quote a delivery time. File identifier: In all correspondence, identify the file by your e-mail address and if more than one, use your e-mail address and referral number. Invoicing and payment: * Billing in PDF format will be sent to your e-mail. * Terms: Payment is due upon receipt. Remittance can be via check, major credit card or wire transfer in US funds. Invoices past 30 days are subject to a 1.5% monthly interest charge. In addition, agreement to proceed constitutes a contract, and cost of collections will be borne by you. Transcription guidelines: * We do our best on proper nouns (last names, etc.). If people do not identify themselves before speaking, we make best effort. * Inaudible portions will be time marked. * Unless otherwise instructed, transcript will be MS San Serif, 12-point font 1.5 line spacing, and sent to your e-mail address. * We are not experts in technical or scientific fields. We make best effort to correctly spell technical terms and are not responsible for 100% accuracy in technical terminology. * Provide background information re: title, participants (spelling of names), etc., if needed. * We type verbatim without editing — exactly as spoken. Transcription tips: Avoid using speaker phones and cell phones whenever possible. Speaker phones and cell phones can interfere with the quality of the call or cause breaks in the conversation that cannot be transcribed. Also, speaker phones pick up background noises such as shuffling papers, scraping chairs, coughing, etc., which can drown out speakers' comments. Identify speakers. For the most accurate transcription, speakers should identify themselves each time they speak (i.e., "This is John, and I think" or "This is Jane, and I'd like to add..."). Since we won't have heard their voices before, it is extremely difficult to accurately identify each speaker otherwise. If this is impractical, speakers should introduce themselves at the beginning of the call and at least the first few times they are speaking. Those few sentences may help our transcriptionist accurately identify a voice. Whenever possible, provide a participant list. Speak slowly and clearly and do not talk over another speaker. With multiple participants, people often tend to talk at once, making the conversation extremely difficult to decipher. Try to speak one at a time, so that we can pick up the conversation in its entirety and better identify the individuals. Transcription is verbatim without regard to editing for proper English. Please be advised: the spoken word and the written word often differ in terms of publishable material. Some editing by you may need to be performed as we transcribe exactly what is said and heard. We are happy to provide a free quote on any work and look forward to earning your repeat business.