FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mr. Appliance, a Neighborly company, provides speedy expert home and business appliance repair service. Our service professionals have the knowledge to repair your appliances efficiently and effectively. We always provide upfront pricing we charge by the job and not the hour), arrive during a scheduled appointment time, and guarantee all our work and repairs. Above all else, we aim to provide phenomenal customer service, which is why we diagnose your repair in person, and always treat your home with as much respect as you do. When your appliances aren’t working properly, trust the local, expert service professionals at Mr. Appliance.
- What is your typical process for working with a new customer?
We will never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based on facts not speculation. We will show and diagnose the problem and give you an exact quote for the job.
- What education and/or training do you have that relates to your work?
We will never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based on facts not speculation. We will show and diagnose the problem and give you an exact quote for the job.