At Your Service Heating and Cooling LLC
At Your Service Heating and Cooling LLC

At Your Service Heating and Cooling LLC

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Review Summary

Good 4.4

(80 reviews)

This pro demonstrates strong knowledge, professionalism, and responsiveness in their heating and cooling services. Customers praise their thorough explanations, punctuality, and ability to provide multiple options. Some customers also note that the pro saves them time and money with their expertise. However, there are also reports of miscommunications, no-shows, and unexpected fees, which may impact the overall perception of their services.

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Introduction
At Your Service (AYS) Heating and Cooling is a family-owned Baltimore based business serving clients since 2013. Our specialty is finding the right heating and cooling system for your home and business budget. Our goal is to make you more comfortable in your home and business. We strive to maintain the highest standards while exceeding client’s expectations at all levels.
Overview

Hired 401 times

Background checked

20 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook, Instagram, Twitter

Featured Projects

1 photo

Reviews
Good 4.4

80 reviews

5
80%
4
6%
3
0%
2
1%
1
13%

Read reviews that mention:


pro avatar
Daniel D.
Mar 16, 2024
·

Hired on Thumbtack

Hired on Thumbtack

These guys are the real deal. Could not recommend more! Their communication is incredible - no hassle like it feels with other contractors!

Details: Repair • Unit won't turn on or off • Only warm air is blowing from the vents • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Teresa F.
Jun 5, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Maurice was punctual, personable and professional. He gave me all the options to repair my a/c and I chose the one that fit my budget. I find AYS to be a bit pricey as the most expensive option was the same price I paid for my whole heating & a/c system.

Details: Repair • Basement • Outside • Townhouse

Central Air Conditioning Repair or Maintenance
pro avatar
Khalil U.
Jul 24, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Jason is AWESOME! He's extremely professional, knowledgable, and considerate. Some people skip steps, but Jason is thorough! We had to order a new motherboard for our gas furnace, and he walked me through several options before providing his recommendation. Jason wouldn't leave until the system correctly turned on/off. He made sure all covers were put in place so our daughter is safe. If I could recommend a bonus for this invaluable part of their team, I would! Thanks Jason!!

Details: Repair • Only warm air is blowing from the vents • My A/C unit is frozen • Basement • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Yolanda K.
May 5, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Representative from this agency Maurice was very punctual, professional and knowledgeable. He was able to give us several options to our problems which included affordable options. We will continue with this company for our cooling heating and plumbing needs

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • Townhouse

At Your Service Heating and Cooling LLC's reply
Thank you for the feedback Yolanda. We hope to get this heating / cooling and project done for you.
Central Air Conditioning Repair or Maintenance
pro avatar
Jon B.
Apr 18, 2023
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Hired on Thumbtack

Hired on Thumbtack

I had a leak in my AC unit and the dispatcher suggested I sign up for a maintenance plan. The issue ended up being covered by the plan so I didn’t have to pay anything additional out of pocket. Seth was great! He even went out of his way to explain my entire HVAC system to me which is something the home builder didn’t even do. At Your Service will have by business for life!

Details: Repair • Closet • Ground floor • Townhouse

At Your Service Heating and Cooling LLC's reply
Hi Jon, I'm so happy to hear you took advantage of our annual preventative maintenance agreement. What a great decision so happy your needed repair was covered by the maintenance plan. We love to have you as a customer for life!
Central Air Conditioning Repair or Maintenance
Credentials
Background Check

Ryan Malvaso

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer a maintenance agreement plan that saves our members 15% on services we offer. Our specialists can review more benefits with homeowners interested in signing up directly.

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