If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Your Service (AYS) Heating and Cooling is a family-owned Baltimore based business serving clients since 2013. Our specialty is finding the right heating and cooling system for your home and business budget. Our goal is to make you more comfortable in your home and business.
We strive to maintain the highest standards while exceeding client’s expectations at all levels.
Overview
Hired 403 times
Serves Baltimore, MD
Background checked
20 employees
13 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 4.4
100 reviews
5
81%
4
5%
3
0%
2
1%
1
13%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Monique H.
Jul 15, 2021
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Hired on Thumbtack
Excellent service. Came on time and had great customer service. Determined the issue quickly and gave us a quote to fix the problem. He also gave other alternative solutions to the problem.
Details: Replace an existing A/C unit • Install ducts and vents • System recommended by the pro • HVAC specialist • Basement • Ground floor • 1,000 - 2,000 sq ft • Three stories • Townhouse
At Your Service Heating and Cooling LLC's reply
Thank you Monique! So glad to hear you had excellent service!!
Central Air Conditioning Installation or Replacement
Christin I.
Sep 21, 2021
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Hired on Thumbtack
High value and quality! Very knowledgeable and efficient at problem solving. Fixed my condensation issues and gave direction for further recommendations to ensure I had the best outcome possible! Very thankful for their services! They know good customer service for sure!
Details: Repair • Unit won't turn on or off • The power is on, but the fan won't run • Basement • Ground floor • Townhouse
At Your Service Heating and Cooling LLC's reply
Thank you Christin! We're thankful for the opportunity to serve you!!
Central Air Conditioning Repair or Maintenance
Terri L.
Feb 27, 2021
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Hired on Thumbtack
Our property In Baltimore is being renovated and we just painted our floors our contractor needed to finish the staining of the floor and we needed heat. Unfortunately our boiler run out of oil, the company that we called to refill the boiler said that they will prime it but at the end they let us down . We were told they are no longer going to prime the boiler due to Covid 19 risk . I don’t know what that means because our property is vacant and so there’s really no risk of infection. To make the long story short I’m glad I found this company, they took the job right away and early morning of the scheduled date they are at our property priming our boiler and starting it. Yes... floors are now dry and everything is good with our heating system . Next time you need someone to help you with your heating or cooling system call this company , they won’t let you down !
Details: Boiler • Basement • Two-story building • Townhouse
At Your Service Heating and Cooling LLC's reply
Thank you Terri! We're glad you found us also :)
Heating System Repair or Maintenance
Christopher M.
Sep 29, 2021
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Hired on Thumbtack
We were with out our A/C for 2 days during the heat wave. They were quick to diagnose my HVAC problem and fix it. I am grateful
Details: Repair • Only warm air is blowing from the vents • Basement • Ground floor • House
At Your Service Heating and Cooling LLC's reply
Thank you Christopher!
Central Air Conditioning Repair or Maintenance
Jon B.
Apr 18, 2023
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Hired on Thumbtack
I had a leak in my AC unit and the dispatcher suggested I sign up for a maintenance plan. The issue ended up being covered by the plan so I didn’t have to pay anything additional out of pocket. Seth was great! He even went out of his way to explain my entire HVAC system to me which is something the home builder didn’t even do. At Your Service will have by business for life!
Hi Jon, I'm so happy to hear you took advantage of our annual preventative maintenance agreement. What a great decision so happy your needed repair was covered by the maintenance plan. We love to have you as a customer for life!
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Ryan Malvaso
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer a maintenance agreement plan that saves our members 15% on services we offer. Our specialists can review more benefits with homeowners interested in signing up directly.
