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Miss Unique Home/Business Repairs and Inspections

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Introduction: Miss Unique home/business repairs and inspections offer 25+ years of experience delivering different detailed, high-quality services to customers at a reasonable rate. The company not only offers its services, but we educate customers about their options in getting their work done. We own the job like its home, and customer satisfaction is our number one goal overall. My main enjoyment is resolution to issues that the customer may not have thought possible, and knowing that the customer can be at ease with their issues upon completion.

Overview

Hired 56 times

Background checked

6 employees

30 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Specialties

Home features

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Property Type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

49 reviews

5

94%

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4%

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Read reviews that mention:

Bailey S.

Oct 7, 2019

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Hired on Thumbtack

We had a great experience. She was timely, professional, and helpful discussing options for the project. She and her assistant were neat and respectful of our home and we’re very happy with the work they’ve done. We had a large hole in a plaster wall (exposed by my partner and I after removing wallpaper) and one day later and there’s drywall up and looking great. Additionally they hung a light fixture for us on a tricky older box with numerous unlabeled wires.

Details: Interior wall(s) • Restoration of existing plaster • Skim-coating • Repair or touchup of existing plaster

Miss Unique Home/Business Repairs and Inspections's reply

I appreciate you granting me the opportunity to assist in resolving your issues of concern, and taking the time from your busy schedule to express your experience with my services rendered. It's always a great pleasure assisting when needed, and knowing that satisfaction is the outcome... Thank you and your husband so very much for choosing me, and I hope that, if ever there are other issues that needs resolution that I will be the one that you all call... Respectfully, S. Matthews

Plastering

LJ C.

Aug 3, 2016

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Hired on Thumbtack

I needed the master bathroom tub hardware (hot/cold water handles and shower head) to be changed out to new ones. Samantha and her Brother were very professional and also suggested that it may be good to add shut off valves to the pipes behind the tub so we wouldn't have to shut off the water in the entire house. I agreed and we added that to the scope of work. It took 4 hours including the trip to Home Depot (for the parts that were needed). All in all...great experience.

Miss Unique Home/Business Repairs and Inspections's reply

Thank you

Plumbing Drain Repair

Amy S.

Dec 19, 2016

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Hired on Thumbtack

I cannot praise this lady enough. Professional, hard working, smart, and excellent with every type of repair. Samantha & Anthony came out on Sunday and stayed all day completing several very difficult repairs. I plan to hire this company for all of my home repairs in the future.

Miss Unique Home/Business Repairs and Inspections's reply

Thank you Miss Amy for allowing my assisstant and I to service your repairs and maintenance request. We do look forward to further servicing your needs. It was a pleasure... Respectfully, S. Mathews

Handyman

Usman n.

Apr 18, 2016

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Hired on Thumbtack

She is awesome done job that big company did not want to do pass inspection easley that 2 times fail previously excellent work I recommend her.

Plumbing Drain Repair

Teresa W.

May 31, 2018

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Hired on Thumbtack

I cannot say enough about the great experience I had with Miss Unique Home/Business Repairs. I have had some not ideal experiences with other Thumbtack service providers, and this experience was the complete opposite. Samantha, communicated promptly, was able to provide me with complete details of the service, her time of arrival, and managed my expectations for the project. When Samantha arrived, she assessed our plumbing situation and provided detail on the repair process and the timeline to complete. Our repair took multiple days that spanned a holiday weekend, but Samantha was able there to complete the project. Samantha replaced our gaskets on two toilets (she provided the gaskets), she diagnosed our leaking ceiling and made appropriate repairs to fix the issue. Her pricing was ½ of what we were quoted by a popular regional plumbing service. After this great experience, I have Samantha on speed-dial. Miss Unique Home/Business Repairs will be the first person I call with any plumbing needs!

Details: 2 toilets • A few weeks ago • Municipal water (most common) • Townhouse

Miss Unique Home/Business Repairs and Inspections's reply

I truly thank you for such wonderful words of satisfaction. It was a pleasure to meet you and the family and be able to resolve your issues at hand. I do look forward to assisting your family going forward. Thank you again and stay safe and blessed. Respectfully, S. Matthews

Toilet Repair

Credentials

Background Check

Samantheia Matthews

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I do offer discounts to my pricing... mostly waiver of service/travel fees for first-time customers, depending on location I also depending on the longevity of customer relationships offer discounts. I do offer estimates with a $30 service fee that if hired will be waived.
What is your typical process for working with a new customer?
I assist the customer with exploring options and trying to be as economical as possible with respect to their desires
What education and/or training do you have that relates to your work?
I have been in all facets of the industry truly over 30 years to be exact. I have worked in the industry in Commercially/Residential as Supervisor, Director, and Operations Manager before branching independently. I am HVAC through RETS Technical institute, MDE LEAD Removal/inspection Licensed, Licensed Contractor in Home/ Business repairs and improvements and an Inspector of which I dedicate a lot of time for the State weekly. **Plumbing, electrical, masonry, drywall, carpentry, painting, locksmithing, blueprint reading and even decorating. These are my skills...