FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of the time its based on the scope of the work, but in general its based on the square footage and prep work involved. We will be any licensed competitor's price by 10% guaranteed! Staying busy is our goal, reasonable prices make that possible.
- What is your typical process for working with a new customer?
Initial phone call to find out what the customer's needs are; visit the customer for a visual of the project area and additional input from customer; submit handwritten estimate or if job is detailed, email customer formal detailed estimate of work to be performed; if customer likes estimate, arrange to have contract signed and schedule work to be completed.
- What education and/or training do you have that relates to your work?
Licensed and Insured contractor; Multiple Decorative concrete certifications from various Manufacturers across the East Coast. Previous Distributor for Architectural Enhancement of Minnesota, training and familiarity with such product Distributors as Elite-Crete Mid Atlantic, Perma-crete, True-crete, Boulder Image, Paradise Concrete Solutions, and the list goes on.