I had a previous install one year ago by another company assuring me quality service was rendered, unfortunately I was totally duped.
I called Mobile Heat; recommended by an associate, and to my surprise speechless from the service provided. The Hvac technician arrived with intentions to repair my unit the first day, but due to his findings repairs took two days( which was fine).
After checking for leaks, pumping down my system, and recharging. The technician discovered the previous company never installed a TXV( thermal expansion valve) which at the present time caused my coils to freeze up and the condenser in-turn rendering my AC inoperative.
I paid the previous company 4500 dollars to install my unit, but the job was done sloppy causing preventable repairs.
Thanks to Mobile Heat, their employees ensured customer satification by responding to concerns, questions, and rapid repair time. Even installed a new thermostat without charge.
My family of five are now cooling in an igloo enjoying our early summer beginnings. The company owner even called to follow-up with repairs to ensure satisfaction .
If you ask me, these are how companies should operate with total honesty and transparency . This company's culture and work enthic painted a beautiful canvas of workmanship.
I thank you and your technicians.
Definitely will use this company in the future.