FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, level of cleaning required, and frequency of service. We provide free estimates upfront so there are no surprises. We also offer discounts for recurring cleanings (weekly, biweekly, or monthly) and special rates for seniors and first-time customers. No hidden fees—ever.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs and expectations. After that, we assess the space (either in person or through photos) and provide a customized quote. Once approved, we schedule your cleaning at a convenient time and ensure clear communication from start to finish. After the job is completed, we follow up to make sure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our training includes hands-on experience in residential and commercial cleaning, sanitation best practices, and safe handling of cleaning products. We stay up-to-date on effective cleaning techniques, eco-friendly solutions, and industry standards to provide consistent, high-quality service.