FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We would like to inform you that our pricing structure is tailored to the specific requirements of each project. The cost is dependent on the amount of work involved and the resources necessary to deliver exceptional results. To provide you with the best possible pricing, we encourage open communication regarding the details and scope of your project. The more information you can provide us, the better we can understand your needs and offer you a competitive and fair price. We value transparency and try to work around your budget while maintaining the highest standards of quality.
- What is your typical process for working with a new customer?
Initial Consultation: We begin by scheduling an initial consultation to understand your project requirements, goals, and expectations. This is where we ask the Who, What, When, Where, Why, and How. We pay special attention to why you want a video as it allows us to gather essential details and determine the best approach to meet your needs. Proposal and Agreement: Based on our consultation, we will prepare a detailed proposal outlining the scope of work, timeline, deliverables, and pricing. This is typically done as a treatment or a contract for most of our standard products. We will work closely with you to address any questions or concerns you may have during the proposal and ensure that all aspects of the project are clearly defined. Pre-production Planning: This stage involves meticulous planning and coordination. We will collaborate with you to determine the ideal recording location, equipment requirements, and any additional resources needed. We will discuss scheduling, logistics, and ensure that all necessary arrangements are in place for a smooth recording process. Recording and Production: Our skilled professionals will handle the recording process with precision and care, capturing your performance or event with the highest level of technical expertise. Throughout the production phase, we maintain open communication to address any adjustments or creative choices that may arise. Post-production and Delivery: After the recording, our team will meticulously edit, mix, and master the audio and video material to achieve the desired final product. We will ensure that the end result meets your expectations in terms of sound quality, visual clarity, and overall artistic vision. Once the post-production process is complete, we will deliver the final files in your preferred format. This is typically via We Transfer or another digital platform. (This can be subject to change depending on the project) Throughout the process, we prioritize clear communication, attention to detail, and a customer-centric approach. Our goal is to provide you with an outstanding final product that exceeds your expectations but reflects you.
- How did you get started doing this type of work?
In Iraq gathering stories for the army.