FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Junk Removal Pricing Guide is the most fair and truthful in the junk removal business. Our prices are based on the total volume of your junk and absolutely nothing else. We do not charge for the time it takes to travel, time, loading, clean-up, and dump fees.We will charge by volume. If the load is less than a half or less than a full truck load it will be prorated by the cubic yard. Our rates include all of the following: travel, time, loading, clean-up, and dump fees. There may be additional fees for labor intense jobs and heavy items such as dirt, concrete, tile, and things of that nature. These fees will be discussed proir to any work starting. All demolition projects will be estimated on site or over the phone within twenty four hours.
- What is your typical process for working with a new customer?
Junk Removal Process: Step 1: We will give a free phone estimate or schedule a junk removal appointment at a time that is convenient for you right over the phone. Step 2: We will call the customer one half hour before the scheduled junk removal appointment to let you know our technicians are in route. Step 3: One of our clean trucks arrives on time at the customer's home or business and our friendly, uniformed driver will introduce there self. Step 4: Our technicians will ask for instructions at that time for the junk removal or demolition project. Step 5: Our technicians will do all the loading and associated work. Step 6: The junk is removed and a thorough clean up of the site is completed on a professional level. Step 7: The junk is then donated, recycled, taken to the local land-fill, or transfer station. Step 8: We will do a follow-up call or email to ensure 100 % customer satisfaction.
- What education and/or training do you have that relates to your work?
David Bailey, an individual with a total of 5 years of experience in the waste management field. David Bailey spent 2 years at the largest junk removal company, then decided to start his own junk removal company.