FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate pricing based on the size of your home and the type of cleaning you need — no surprise fees. Our rates are transparent and include everything from travel to supplies. We also offer add-on options (like fridge, oven, or cabinet cleaning) that can be bundled for savings.
- What is your typical process for working with a new customer?
It’s simple and stress-free! You can either book directly through our website or request a free assessment to help determine the best cleaning service for your space. Once we confirm your needs, we’ll walk through any special requests and send a clear, no-surprises booking confirmation. On cleaning day, we show up on time, fully equipped, and ready to deliver a fresh start.
- What education and/or training do you have that relates to your work?
Our team is trained in best practices for residential and move-out cleaning, with a focus on safety, surface-specific care, and attention to detail. We’re also familiar with pet-safe products and sensitive cleaning needs for homes with kids, allergies, or asthma.