Trench Remodeling & Design
About this pro
13 years in business
12 hires on Thumbtack
I must say that I am totally and comprehensively disappointed with this contracting company. I had contacted the company several weeks before the actual work began and while everything started great it quickly took a downward spiral once the actual work began. For starters, I removed previously discussed work from the job which made my bill "PAID IN FULL" which was mistake number one. Secondly, the sub-contractor was SIX (6) HOURS late the first day and SIX and a half (6.5) hours late the second day. The sub continuously tried to change my mind about the type of switch that would be installed (mind you, I'm already paid in full) which I reluctantly agreed to. The sub didn't use any type of leveling tool, which caused my pendant lights to be 1/2" or so off - which I had to pay another contractor to fix. My contract wasn't fulfilled completely due to the electrician did not install light switches as agreed. A third visit was scheduled several times to complete the electrical work, door work, and drywall work with the workers NOT showing as agreed. Holes were left in my walls over the holiday period and while guests attended a holiday party which was very embarrassing, to say the least. This company forfeited several rescheduling times often calling me hours after after not showing at the agreed time. They were eventually fired and I had to pay another contractor to complete and fix their work. I would NEVER deal with this company again and will ensure every person I know not to deal with them. VERY unprofessional.Jun 17, 2016
Called company, spoke with Paul who was able to come on a Sunday morning to provide an estimate. Installed ceramic tile in an entry way and removed a builted in air conditioner and repaired the hole. Excellent work, reasonally priced, excellent customer serviceMar 13, 2014Verified
- What advice would you give a customer looking to hire a provider in your area of work?1) We are a MHIC licensed contractor. 2) We are insured & bonded. 3) We have an A+ with the BBB. 4) We glad show you references. 5) We install ALL types of flooring. 7) We use the very BEST product in the industry 8) Our business stated in 2000. 9) We are happy to do appointments in the morning, afternoon, evenings & weekends at your home or office. We bring the showroom to you! 10) Our estimates are free.