- What should the customer know about your pricing (e.g., discounts, fees)?
KGL Design Studios is offering a 20% COVID-19 discount on all design services until further notice.
- What is your typical process for working with a new customer?
Customers will first fill out a general contact form, a logo design consultation form, or a website design consultation form depending on if they found KGL Design Studios through our website or Thumbtack. From there, we'll schedule a 30-minute paid consultation to discuss their project in detail. If more than 30-minutes is needed, that is completely okay and more time can be added for a small additional fee. After the consultation, KGL Design Studios will give the customer a quote. From there, the customer can choose to hire us for their project or choose to move forward with a different design agency. Customers who want to hire KGL Design Studios will have to complete a two-part process for us to begin working on their project: 1) Digitally sign an agreement through HelloSign, and 2) Pay a non-refundable deposit of at least 50% of the project's total cost through PayPal or Stripe.
- What education and/or training do you have that relates to your work?
Katerina Lescouflair is the CEO and Head Designer at KGL Design Studios. Her qualifications are as follows: Education - MSPH Global Disease Epidemiology and Control – JHSPH 2019 -NBPHE Certified in Public Health – 2019 Motivation - Loves colors! - Loves to help others be their best selves :)