FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The fee for mediation is $150.00 for the first hour. The balance must be paid at the conclusion of the first session, a session is 3 hours or less. If the customers pay for 3 hours before or when the first meeting, they will get a $25.00 discount per meeting. The fee for proof reading is $75.00 per hour. The initial payment for one hour must be received before the work starts.
- What is your typical process for working with a new customer?
In each mediation, we generally work through these 5 steps: 1. I'll explain the rules of mediation to include the roles of the parties and the mediator. 2. The mediator will gather all relevant information. 3. The mediator will outline each party's needs and interests. When the mediator identifies what areas the parties agree upon, s/he will ask the parties which terms they agree on. 4. The parties will negotiate the terms and the mediator will write the terms are, present them to the parties to ensure that they are both of the same understanding. 5. The mediator will draft an agreement based on what terms the parties agree on.
- What education and/or training do you have that relates to your work?
I have over 20 years of mediation experience and have been a certified mediator for Prince George's County, Maryland, since 2013. Much of my experience has been with workplace/employment disputes, having been a collateral duty Equal Opportunity (EEO) counselor and mediator. As a branch chief in the EEO area where I taught mediation and secured mediation for my employees to conduct. I was also trained in community/neighbor mediation, and recently I was successful by helping an employee and her supervisor agree on terms that the employee was able to stay in the United States. conducted my mediation for a client who was facing deportation. I refresh my mediation skills by attending mediation training each year.