Capital Direct

contact for price

Zip code

Business size

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction: We're super high touch and great with hand-holding and follow up. Our payroll service is managed by great PEOPLE - not computers and excuses. I've been doing this for 20+ years so I'm more experienced than most. Former military so I'm a stickler for detail and accountability. I help merchants and business owners weed through the many landmines that infest the payments industry and make the right choice(s)- even if that isn't me. Being in a position to help a business person who wants some straight answers and someone they can count on.....finally.

Overview

Hired 4 times

3000 employees

27 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

10 photos

Reviews

5.0

4 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Donaq T.

Apr 9, 2016

Mike sent me a presentation of this awesome payroll system with an am amazing HR component. I left the large payroll company and went with Heartland. Best business decision I ever made!!

Capital Direct's reply

Thanks Dona! I appreciate this tremendously!

Karen C.

Mar 2, 2016

·

Hired on Thumbtack

Hiring employees and running payroll can be daunting. Thanks to Michael Reid from Heartland, the process was painless. He definitely pays attention to detail and provides great customer service. He put me in touch with a great team of professionals. Needless to say, we have been satisfied.

Capital Direct's reply

Thanks Karen! You're an awesome new client and I appreciate your business!

Payroll Services

Brittany K.

Mar 30, 2016

·

Hired on Thumbtack

Mike was awesome!!!!!!! He responded within seconds of me posting the ad. He personally came to our office to go over everything that the company offered and what we needed. He answered all questions that we had and we even got to participate in a demo explaining the whole system. Mike definitely goes above and beyond, we feel confident that Heartland will be the perfect fit for our company's future.

Capital Direct's reply

Thank you Brittany for the kind words! You and Josh are awesome and I look forward to ensuring you guys receive the highest level of support from the best payroll company in America! Woot!

Payroll Services

Demond N.

Jul 15, 2016

·

Hired on Thumbtack

Mike Reid was very helpful and his knowledge of the industry, years of experience and the fact that he oversees all of his accounts were huge factors in choosing Heartland Payment Systems.

Payroll Services

FAQs

What advice would you give a customer looking to hire a provider in your area of work?
For card processing: I. Know the difference between a direct provider and a reseller. (there are only 11 direct providers in the country and the other 7,000 options your find out there (including banks and COSTCO) are resellers &/or brokers -- who simply add to overhead and frustrate service delivery. II. For payroll: 1. Bait and switch is common. Get your pricing guaranteed in writing. 2. Require indemnity. Without it, you'll be left alone to fight the IRS or the state of (wherever you live) in the event of a payroll tax issue. That's money and time you likely can't afford to lose.
What questions should customers think through before talking to professionals about their project?
That it's one of the last remaining unregulated financial services industries in the country. Shopping in the "wild, wild west" of payment processing requires that you do your homework. It's NOTHING like buying a refrigerator or a TV.