FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At JAYA, we use value-based pricing for all of our services. This means that you will know upfront what you are paying for and what you will get.
- What is your typical process for working with a new customer?
We like to offer all clients a 30-minute meeting to learn more about what their needs are and determine whether our services are a good fit for them. Then, we present an engagement letter stating which specific service(s) we can offer to address their needs. We also make sure to provide upfront pricing and estimated time for completion.
- What education and/or training do you have that relates to your work?
Daniel H., EA CPA is a tax practitioner licensed by the US Department of the Treasury and certified to represent individuals and businesses before the IRS. He received his bachelor's degree in Business Administration (focusing in Entrepreneurship) from the University of Baltimore. He is also a QuickBooks ProAdvisor and CPA licensed with the Maryland Board of Accountancy. Daniel has over three years' experience as an accountant/payroll administrator/tax consultant, helping dozens of small businesses build value.