Colonial Chimney & HVAC LLC.
About this pro
The work was done quickly yet thoroughly. The guy that came out educated me on my gutters and also answered my questions regarding gutter covers. He even showed me the material the covers were made of and gave me a quote. I will definitely use Colonial againJul 14, 2018Verified
March 2017, They were quite late arriving due to traffic but polite and professional. It took no time for them to do the sweep in two fireplaces. The fireplaces are really dirty from use by past home owners. I suppose I did not know what to expect as this is my first home with fireplaces. Have not used the fireplace because I am comfortable. Needs some major cleaning. I was informed by Colonial that I needed a new damper and I did not have the money at the time because I had other projects I was working on. I am thinking of converting to a gas fireplace rather than wood burning. UPDATE: February 24, 2018. Because I continued to see dust and soot fall from the inside of the chimney onto the floor of the fireplace and onto my living room floor, I hired another company to perform a fireplace cleaning and chimney sweep. I have never used the fireplace yet, I continued to see this dirt and soot. EES performed the required services explaining everything to me as well as running a camera up the fireplace/chimney showing me all of the cracks and holes. They also went on the roof and took pictures of the cracks that can cause water and moisture to enter the fireplace. EES also inspected my furnace and informed me that the ducts leading to the furnace were not installed correctly and could cause carbon monoxide to seep into the house via the fireplace. A detailed report was written regarding the work performed as well as the work needed and all work is warranted. EES also provided me with a copy of their Certificate of Liability Insurance. The attached photo shows all of the dirt and soot left behind by after Colonial supposedly performed their services. I suggest anyone having had service provided by Colonial, have it done again by a more reputable and honest company. Especially, if the fireplace and chimney are older and has been used frequently and if they plan to continue using. Although, Colonial did not charge much. They falsely advertised, did not perform the job as advertised and I feel they took advantage of me as I was not aware of what an inspection and cleaning entailed. I should not have had to have someone else come in to re-clean my fireplace and chimney. This is why I did not have Colonial return to install the damper they recommended.Feb 24, 2018Verified
I am a new homeowner and the gentlemen who came to my home took the time to explain how to properly care for my fireplace, how to start a fire and how to maintain it safely. They also told me how to make sure the chimney is always in good working condition. I was very lucky to call Colonial Chimney. Also, the office staff was polite and professional. They called me the day before to confirm my appointment they also confirmed the price once again. The guys who actually worked on my chimney called me the day of my appointment saying they were on their way. I will definitely call Colonial Chimney annually to keep my chimney in safe working condition. I was very lucky to find them. I have never had a fireplace before and they were very helpful and put my mind at ease.Nov 25, 2016Verified
Arrived on time, efficient and professional. Great job. Will hire again!Jul 10, 2018Verified
They made a mess that they did not clean up. They threw the old gutter guards on the ground and left them where they fell. There was refuse from the gutters everywhere. I was so concerned with my neighbors deck that I didn’t even bother to complain that I now have a black porch.Jul 6, 2018Verified