Susan Cleaning- Serious Inquiries Please
Susan Cleaning- Serious Inquiries Please

Susan Cleaning- Serious Inquiries Please

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Introduction
Serious inquiries only — We appreciate your understanding that Thumbtack charges us for each inquiry, so please reach out if you are seriously considering moving forward with your project (with us or another professional). We truly appreciate your understanding and look forward to working with you. Hi my name is Susan and I’ve been running Susan Cleaning's since 2019 we take pride in our general, deep, and move out cleaning jobs. We also do added services per request of refrigerator, oven, and window cleaning. We’re here to develop long term relations ships and long term clients. We’re here to meet your cleaning needs.
Overview

Hired 11 times

Background checked

2 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Zelle.

Projects and media

135 photos

Projects and media

135 photos

Specialties
Extra services

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Pets

Cleaning type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.3

11 reviews

5
82%
4
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3
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1
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Read reviews that mention:


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Alice M.
Jan 14, 2025
Susan has helped me on short term notice for cleanings and will forever be grateful for her willingness to take the time to fit me in her calendar.
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Denise D.
Jan 14, 2025
Very impressed with the cleaning and promptness. She arrived on time and left my home feeling fresh. Will be contacting her again.
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Luisa G.
Jan 14, 2025
Met Susana through a friend and she has been someone that I’ve built a relationship with over the years. She is someone that I can trust to always do a great job whether I’m home or not. Haven’t ever thought of looking for someone else.
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Thomas C.
Jan 14, 2025
Susan has always done a great job. She’s trusting does a great job and has always been very competitive with her pricing.
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Kim S.
Feb 5, 2025
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Hired on Thumbtack

Hired on Thumbtack

In trying to have Susan come to provide me an estimate, something she expressed as a no obligation visit, the conversation went wrong quickly! She texted after we had decided on a day/time that if I was so worried about the price because either I don’t have the money or don’t wish to pay, she shared her advice: “Go to the store yourself and get a bucket and Clorox and clean apartment yourself. My services are valued!” Yes, I provided her my own advice to get some customer service training. Clearly, I did not hire her and do not recommend you allow such negativity into your home.

Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Every 2 weeks

Susan Cleaning- Serious Inquiries Please's reply
Hello, yes, I want to clarify this comment that this person made to me. I am clearly not going to put the words that the person made. But I told this person that I gave him an estimate of less than $100, an affordable estimate of $80, and he asked me for more discounts. Please, people, I want to clarify something. I am a very honest person. And flexible we are on this platform offering our work and you contact us and I tell you if you contact us you no longer discount the money I told this person that I could charge $80 and this person told me more of a discount it was something impossible to talk to this person and on top of that he asked me to bring an assistant I can’t believe it because there really are people who are quite abusive in this medium who play with people’s needs and want the work to be done for free they don’t realize that the materials have gone up and I also want to clarify that my reference is available at any time on the platform when my clients ask me you know very well that my precious very accessible but these people asked for more discount where I advised him please that he couldn’t do it for less than $80 and I advised him that. I would do it myself because you can’t give the lowest service, it’s impossible, the application discounts almost half and the gasoline costs as well as the material, I only ask that you be aware when hiring the service, please it costs us to be on this platform because it’s not free and there are people who also say indecent things to us, please let’s be honest, everything in order to be able to do a good job on this site, may God bless you.
House Cleaning
Credentials
Background Check

Susana Villarroel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Dear customer, please be aware that my base price is $120 for a standard cleaning 1 bed, 1 bath. I offer only in person estimates by making a free appt with me

  • Describe a recent project you are fond of. How long did it take?

    I

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