FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you check out our website we have a pricing guide that should be able to point you in the right direction for a processional tile installation.
- What is your typical process for working with a new customer?
First, fill out the online form on the website and I will reach out to you by text message as soon as possible so we can schedule a 30-45 min phone call. I will have you send some photos of the area beforehand so I will be able to give you ballpark estimate of the price during the phone call. If you would like a more detailed and accurate estimate, I can do an on-site consultation and there will be$250 consultation fee which is refunded if you choose us for the project. After the dates for the project are finalized, we collect the starting deposit to secure the date. We will stay in contact with you before the project starts to make sure the process of ordering materials and answering any questions you have are taken care of.