Q. What education and/or training do you have that relates to your work?
A. We have various subscriptions to resources in the industry.
Q. How did you get started doing this type of work?
A. The Lady of the house started working in cleaning as a way to save money quickly. Demand for her grew. We agreed to grow slowly, always keeping quality as the most important component. We stay because we do a good deed, do not hurt anyone, and are servants to our fellow human beings.
Q. What types of customers have you worked with?
A. Small professional offices (lawyer, doctor, scientific research)
Recurring house maintenance. Most common is a service every two weeks, followed by weekly, and lastly monthly. Of course this is very dependent on house or office traffic.
Q. Describe a recent project you are fond of. How long did it take?
A. We are equally proud of all of our work. Certainly, there have been locations that were very challenging and caused us more relief and satisfaction afterwards. Again, when we leave a site, we leave knowing that no one could do better. We stay proud because we stay focused!
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. Do your due diligence. Check references. Ask to meet with the owner, not a sales rep. Have your questions ready. Do not go with the lowest bid. Low bids generally indicate future problems. Highest bid generally is not your best service as they charge high to support large marketing budgets. Also, their size makes it very difficult, if not impossible, to control quality on a consistent basis.
Q. What questions should customers think through before talking to
professionals about their project?
A. There are some very good services out there. Unfortunately, there are more bad services out there ruining the image of the residential cleaning industry.