- What should the customer know about your pricing (e.g., discounts, fees)?
I typically charge a project rate unless the client is uncertain and just wants to hire by the hour.
- What is your typical process for working with a new customer?
When I work with a new customer I typically ask about the obstacle keeping them from moving forward. I tend to work backwards from there.
- What education and/or training do you have that relates to your work?
I have a custom-made Undergraduate degree from American University in Multimedia Design and Development. It's the only one of its kind and I invented it after changing it from a Bachelor of Arts to a Bachelor of Science degree. It took 13 months to get it approved and I rolled the dice and took classes towards it without a guarantee it would ever be approved. It was, and now I have the only one.