FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
THUMBTACK SPECIAL: Since you are within driving distance, I do not have to travel on another plane and do not have to stay in another hotel. To someone who has traveled to 50+ countries around the world, that is music to my ears. International travel is not as alluring as it once was when I was younger. This is why I am available here at Thumbtack for your event. I hope this makes sense to you. Most of my work is with corporations, government agencies, and multinational companies. Let me be frank. The reason I did not list my fee for your event is because I have an agent in Nashville and I am rather embarrassed by what he charges for my services. I can guarantee that it is far more than what's in your budget. I have a clause in my agreement with my agent that permits me to deal directly with you. But if you want me to send you to my agent, I will gladly do so. Let me know what you are thinking. For Thumbtack, I am making myself available to organizations who normally would not be able to afford my services. I am a trusting soul. Tell me about the purpose of your organization, the "take-aways" you want from your event, your budget and your objectives. Some organizations have a part of their budget set aside for an honorarium, along with another part of their budget set aside for educational materials. I have great workbook materials and other books I have written that will add value to the participants. In other words, we can structure payment for my services through an honorarium, along with a cost per participant for educational materials. Other organizations ask a local corporation to fund the cost for my services. We can arrange a great win/win experience for them. Foundation to Foundation: You may be a Foundation and will probably tell me that you have a limited budget. I understand. But know that the lion’s share of the honorarium you provide will be put toward projects I am passionate about through my Foundation. In this manner I will leverage my talents to greatly benefit your organization, along with financially helping with my own Foundation work. That allows me to say, "The more you pay for my services, the happier it makes me."
- What is your typical process for working with a new customer?
Chemistry, timing and fit are all needed to create a win/win/win result. Let's talk: 410...991...9718. We can then determine the next steps. I will need to know why you are calling for my services at this time. Is your call a proactive move or is it in reaction to something crazy that has happened within your organization? It does not matter which it is, but knowing what has sponsored your request for my services at this time will help me better serve your organization’s real needs. Video clips, bio, references and conversations over the phone all help to provide the kind of picture you need to determine if there is the right chemistry and the right fit.
- What education and/or training do you have that relates to your work?
Ph.D. in psychology. Have written 9 books that are currently in 28 foreign translations. It's what we learn after we think we know it all that really counts. And I am learning new things all the time. I read widely on all types of topics...and attend seminars periodically to sharpen my skills. After visiting 55+ countries around the world, I still continue to travel, along with leading annual educational group tours to Israel and Greece. I own a comprehensive collection of African American historic documents and artifacts (3,000+) that have been showcased at the United Nations, White House Communications, Secret Service, and more. Oldest item is dated 1553. I am curious about many things, which has informed what I am passionate about: Leadership. Black History. Rosetta Stone history. Archaeology. The psyche of professional athletes. Real-world problem solving. Conflict resolution. Travel. Entrepreneurship. Emotional intelligence. Comparative religions. Cross cultural competence. And so much more. What I love: * Helping to solve problem situations for organizations. * Enhancing creativity, productivity and purposeful communication. * Providing skills and tools for better customer service (both internal and external). * Watching the "lights go on" in people's eyes. * It’s all about the “words” (content) and the “music” (passion) * Making audiences laugh. * Travel. * Meeting new people. * Helping teams communicate better. * Cross-cultural relationships. MBTI: ENFP DISC: I/D Gallup StrengthsFinder 2.0 Themes: Positivity | Strategic | Self-Assurance | Connectedness | Belief