FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates and a breakdown of costs is provided in both the estimate and contract given to a customer.
- What is your typical process for working with a new customer?
We meet with the customer at the job site. We will talk with the customer about their project and their ideas and expectations for their desired project. We will write down all required information & measurements needed to complete an accurate estimate for the customer. Customers will receive a detailed estimate within 24-48 hours from the time we leave our meeting with the customer. Once a customer accepts the bid, we will send a contract that outlines the scope of work, the exact type and quantity of materials that will be used, and the project timeline, as well as a breakdown of costs and any deposit paid to begin work. Once contract has been signed by our company and customer, work will begin on the date specified on the contract.
- What education and/or training do you have that relates to your work?
We have over 20 years of on the job training in the mason/concrete field.