'NewJak' Executive Limousine

2.3
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(9)
2.3
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9 reviews
5
33%
4
0%
3
0%
2
0%
1
67%
  • Kristen K.

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    A proper quote was not provided and a credit card was required to get a quote. I was offered a 10% discount and upgrade on my service, but I wanted to see what the total would be before I booked. There was no way to do that. Instead I received a "confirmation" of my booking, which I didn't know I was doing? Also when I called their world service center, the guy said "no refunds" even thought I explained to him, that immediately after I tried to get the quote, and received a confirmation, I was never told how much it would cost. Today I had 5 charges on my credit card - 4 for $818 which my CC company thought were fraudulant and declined, when the 4 failed, New Jak then charged me $50 which was still pending. New Jak then sent me 2 requests for me to pay via pay pal, which I do not have, nor did I agree to use. I just tried to call them to see what the issue was, seeing as it was cancelled, and I couldn't reach anyone, nor was there a voice mail system. Sketchy service, sketchy business model, Sketchy company. My credit card company said they will be reaching out to BBB and marking this company as Fraudulent.

    Sep 19, 2014Verified
  • Tom J.

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    Nobody answer the phone and return calls. Do not use them!

    Jun 30, 2014

About this pro

We provide flawess, expert, & professional Limousine Service everytime. 'NewJak' Executive Limousine takes great pride in our quality of service & in our customer satisfaction. We enjoy putting smiles on the faces of our clients by providing them with high-quality Customer Service and top-notch Limousine Service for ALL occasions.

Years in business

17

Times hired on Thumbtack

1

Number of employees

25
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Photos and Videos

11 photos and 1 video

    Q & A

    • What advice would you give a customer looking to hire a provider in your area of work?
      Tell them to go to Thumbtack.com to look for a Limousine Service Provider. They should be able to find what they are looking for.
    Coverage Area for 'NewJak' Executive Limousine is about 150+ miles of Silver Spring, MD.