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'NewJak' Executive Limousine
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Introduction: We provide flawess, expert, & professional Limousine Service everytime. 'NewJak' Executive Limousine takes great pride in our quality of service & in our customer satisfaction.
We enjoy putting smiles on the faces of our clients by providing them with high-quality Customer Service and top-notch Limousine Service for ALL occasions.
Overview
Hired 1 time
25 employees
23 years in business
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Featured Projects
12 photos
Reviews
2.3
9 reviews
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Karen H.
Jan 11, 2014
From my very first contact, Ossie tried to pressure me to buy full price- I had a living social voucher for 6 person suv or limo service. I requested limo and he said no guarantee. I said well I hope I can get the limo but I have this coupon so I am not going to waste it.
loong story short they were a no show on the very day they sent me a confirmation email!! when I called Ossie said he cancelled my appointment because I "hung up" on him. Baloney. I never hung up on him and I told him I did NOT want to cancel (he was trying to get my security code on my credit card -he already had my credit card number which I had to input to make my reservation). I said why do you need that I have a coupon and he would not say; he just said well do you want to cancel? I said "NO I do not want to cancel; you have my coupon number and credit card number". I though all was fine! I got a confirmation email the morning I was to use the service. When 15 minutes late for the appointment time, I called -he said oh I cancelled you. well why did you send me a confirmation email and not a cancellation email??? Ossie is unethical and his barbed retorts to anyone who complains is more proof of his complete unprofessionalism, at least towards coupon holders. dont offer coupons if you are going to treat customers who have them so shabbily.
Andre M.
Jul 29, 2014
Not very professional. I booked what I thought was a round trip airport transfer for July 29, 2014. The initial email I received suggested the full price would be $50 one way. Ossie arrived on time to take my wife and I to the airport. While waiting for our outbound flight I decided to check my email. Imagine my horror when I saw that I had been charged $123 for a one way transfer to the airport. Once we arrived at our destination I called Newjak to inquire about the charge and was told they couldn't possibly give exact quotes for charges for every transfer and said their charges for certain cities such as Las Vegas would be $50 but to go from our location (inside the beltway) to BWI would be $90 + 20 admin fee and 20% gratuity. Talk about bait and switch they got the airlines beat. BUYER BE WARE! The person answering the call was all but rude, Even with our disatisfaction there was no offer to make good. We won't be using them for our return trip.
Larry H.
Aug 26, 2013
We recently were provided transportation service by Ossie P. 'Newjak' Executive Limousine. It was truly outstanding. The driver was very professional arriving on time and returning us home on time, the car was spotlessly clean, soft drinks, water and ice were provided. We would, without question, recommend Ossie P, 'Newjak' Executive Limousine.
Jared H.
Aug 27, 2013
Ossie was very professional and engaging. My experience with Newjak Executive Limousine was by far my most delightful one. I look forward to their business again when I return to the DC area
Rossie C.
Aug 30, 2013
I am very well pleased to a world-class transportation that NewJak Limousine offers. As a frequent traveller, I am relaxed,eased, comfortable & secured while using the quality service. The chauffeur exhibited a courteous, conscientious & generally businesslike conduct to his customer. Truly appreciated to Ossie P. for his professional skills, experience & ethical standards which is above & beyond.