FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost for the first hour ranges for each product. Starting at $40 per hour for most desktop printers and copiers. The additional times are billed in increments of 30 minutes. Parts are not included in the price of the labor cost.
- What education and/or training do you have that relates to your work?
I have recently received my certification from Lexmark, Int'l. to repair their devices.
- How did you get started doing this type of work?
Over 20 years ago. I was given the opportunity to work repairing equipment. While doing so it became a pleasure coming up with the answers for most of the fixes.