The Sharper Cut, Inc. Landscapes

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Introduction

Our customer service is our stand out in these days when it is going wayside with other companies. Our client focused designs and installations - we listen to our clients' needs and wants for their property, now and in the future. This landscape design process helps them decide what to do, in an order that saves them time and money. We keep the client informed throughout the process of construction from contract signing, to start, during and upon completion. Our service does not end when final payment is received; we continue to keep in touch with client about the project. We like to make sure that they are enjoying the area and that any issues are resolved in a timely manner. The clients! We love the clients' reaction to designs and project completion. Their enthusiasm and excitement is awesome to watch throughout the design process. There are ups and downs during the construction phase. When the project is complete; it all makes sense and it is theirs to enjoy. We also enjoy completing the designs and projects - it embodies all that we believe in and strive to accomplish.

Overview

Hired 1 time

15 employees

27 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered

Work required

New turf installation

Turf replacement

Turf repair

Property type

Residential

Commercial

Turf area

Extra small (less than 500 sq ft)

Small (500-1,000 sq ft)

Medium (1,000-5,000 sq ft)

Large (5,000-10,000 sq ft)

Projects and media

9 photos

Projects and media

9 photos

Reviews

Exceptional 5.0

13 reviews

5

100%

4

0%

3

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2

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1

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Nancy S.

Jun 30, 2015

Dennis C.

Jul 6, 2015

The Sharper Cut has done excellent work at my home as they have done 2 major projects. I was very impressed with both Justin and Bill. They work very hard to please the customer. The will not stop until you are 100% satisfied. The quality of their work is outstanding and they are very knowledgeable. They do not cut corners and will not do it unless it's done right. I loved the fact that they are open to suggestions and do not come across like they know it all they listen to the customer and value the customers input. I could go on and on but the bottom line is when my next project comes along Sharper Cut is on my speed dial and if you use them they will be on yours as well. So if you have a project call Sharper Cut I guarantee you will not be disappointed.

JIm M.

Jun 29, 2015

Terry F.

Jun 29, 2015

Bill and his team were on time, on budget, respectful of our property, and creative with solutions to our landscape challenges. The results are spectacular.

Angelina D.

Jun 29, 2015

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Yes and no. Our landscape design process and fees are computed hourly on a standard worksheet based on job scope and plan choices. Prices are set at initial meeting and we do not charge more if the hours go over agreement. Full landscape design plans range from $2000 - $5000. All landscape project costs vary depending on job scope. We do not believe in change orders,and are only added when a client requests additional work.
What is your typical process for working with a new customer?
Our typical process starts with a phone call. This phone call makes sure that what the customer is looking to do is something that we can help them with. The nest step depends on job scope. All landscape design leads are scheduled for initial landscape consultations, which are held at our office in Upper Marlboro. Before the meeting, a designer takes preliminary photos of property to use during meeting. If it is a good fit and they sign up for the process, we go out to the property to perform a site analysis. The next meeting is a concept review and then followed by a final plan review. There is also a budget and contract review that can be scheduled in person or online. All estimates are pre-qualified and then a member of the team schedules a time to meet with them on-site (travel distance dictates if there is a fee for estimate). The estimator creates a design (fee may apply depending on job scope) with a proposal. This can be discussed online or in person.
What education and/or training do you have that relates to your work?
Our office staff have attended college; most have a bachelor's degree in their related field; head designer has a master's degree in his field. The staff continues to educate themselves through certifications (ICPI, NCMA, other industry specific courses). They also watch webinars, visit trade shows, read association newsletters, and learn about new products and services. Our crews continue to train with yearly "refresher" days; this makes sure that everyone is performing consistently and correctly on all job sites.