FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair pricing (no cheap, but not expensive!) - We are fully licensed, bonded, and have full general liability insurance. - We offer military discounts AND all manufacturer warranties are included in our projects. - We install quality products with expert installations
- What is your typical process for working with a new customer?
1. Customer information will be gathered and we will ask specific questions regarding your project/repairs and set a preliminary appt. 2. A Rep from our team will reach out to customer to confirm appt day/time and project/repair details 3. During the appt, our rep will inspect the roof/exterior, discuss his/her findings, and provide a quote for multiple options (same day) - Expect our appts to take at least an hour 4. We begin work at a later date and provide Top-Notch customer service!
- What education and/or training do you have that relates to your work?
- 27 years of experience with exterior repairs and full roof replacements - MD & PA Home Improvement License - Total of $1,000,000 we have saved homeowners in the insurance restoration process... we are experts in having homeowners insurance pay for your project! (if eligible)