FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Are pricing varies depending on distance. We provide discounts if customers order toners from us on their existing machines.
- What is your typical process for working with a new customer?
We treat every customer with respect and provide new customers with an introductory first time coupon order for their first toner.
- What education and/or training do you have that relates to your work?
Our technicians are certified to maintain and repair various different makes and models. They have access to the repair manuals onsite and can order parts overnight when necessary to reduce downtime on mission critical devices.